Billing Terms and Conditions
At Baby Lilo, we offer a range of secure payment options to help make your shopping experience smooth, safe, and reliable.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, and UnionPay
- PayPal
- Apple Pay & Google Pay
- Shop Pay
- Bank Transfers (available for bulk or wholesale orders — please contact us for details)
All payments are processed in United States Dollars (USD).
2. Payment Processing
- Payment must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment is received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on the Baby Lilo website are shown in USD.
- Prices are subject to change without prior notice.
- Applicable taxes and shipping fees, if any, will be calculated at checkout.
4. Secure Payment Processing
- Our website uses SSL encryption and trusted payment gateways to help protect all transactions.
- Baby Lilo does not store or have direct access to your full credit card or payment details.
5. Refunds & Chargebacks
- Refunds are handled in accordance with our Refund Policy.
- Unauthorized chargebacks may be disputed. If you experience any issue with your order, please contact us first at info@babylilo.com so we can assist you directly.
6. Fraud Prevention
- Baby Lilo reserves the right to cancel or place on hold any order suspected of fraudulent or unauthorized activity.
- Additional verification may be required for high-value transactions.
7. Contact Information
Store Name: Baby Lilo
Address: 750 W San Jose Ave L2, Claremont, California, 91711, United States
Email: info@babylilo.com
Phone: +13142035229
Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (PST)
We aim to respond to all inquiries within 1–2 business days.